You have to complete 3 steps in every course. First, you need to schedule a time when you will meet your Coach. We recommend you to book the role-play session as soon as you start every course.
Then, you will learn about a specific business communication skill where you will first learn about cross-cultural differences and steps to follow when communicating with business professionals. Next, in a series of bite-sized 10 minute micro-lessons, you will learn how to put these steps into action.
This part will take you about 90 minutes (around 20 minutes each day). You need to complete all of your lessons before you meet your Coach.
Finally, you will practice the business communication skill in the role-play, facilitated by your Coach. This part will take you about 45 minutes.