You have to complete 4 steps in every module. First, you need to schedule a time when you will meet your learning partner and your coach. We recommend you book as soon as you start every module.
Then, you will learn about a specific business communication skill with bite-sized 5 minute micro-lessons. This part will take you about 90 minutes (around 20 minutes each day). You need to complete all of your lessons before you meet your coach.
Next, you will chat with another learner, in the first part of the time you scheduled, to prepare for a role-play with your coach. This part will take you about 30 minutes. If you are learning with Excedo Care+, one of Excedo’s assistant coaches will help you prepare.
Finally, you will practice the business communication skill in the role-play, facilitated by your coach. This is the second part of the time you booked and it will take you about 30 minutes in Modules 1, 2, and 3, and 45 minutes in Module 4. If you are learning with Excedo Care+, it will take you about 30 minutes in all modules.