Please check the following settings:
- Make sure you have the latest version of the Excedo app
- Make sure that Excedo has access to your camera and microphone.
- Make sure your mobile device isn’t in silent mode.
If you are still having problems please:
- Turn off your smartphone for at least 30 seconds, then restart it
If you still have trouble connecting to the role-play session, please ask Riku for help. You can also contact us by shaking your phone or tapping the support option in the menu.