I’m having trouble connecting to the Deliver session!

Please check the following settings:

  • Make sure you have the latest Excedo version
  • Make sure that Excedo has access to your camera and microphone.
  • Make sure your mobile device isn’t in silent mode.

If that doesn’t work, please:

  • Turn off your smartphone for at least 30 seconds, then restart it

If you still have trouble connecting to the Deliver session, please ask Riku for help.  You can also contact us by shaking your phone or tapping the support option in the menu.